Terms of Service

Last Updated: October 7, 2026

These Terms of Service (“Terms”) govern your access to and use of leatherlex.com and your purchase of products from Leather Lex LLC (“Leather Lex,” “we,” “us,” or “our”).

By accessing our website, using our services, or placing an order, you agree to these Terms. Please read them carefully before making a purchase.

1. Business Information

This website is operated by:

Leather Lex LLC
1707 1st St
Bradenton, FL 34208
United States

Email: info@leatherlex.com
Phone: +1 772 765 7601

Leather Lex products are manufactured and prepared for dispatch through our production and fulfillment operations in Sialkot, Pakistan.

We currently serve customers within the United States through leatherlex.com.

2. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement or are using the website with the permission of a parent or legal guardian where required by applicable law.

You may not use our products, website, or services for unlawful or unauthorized purposes.

You must not attempt to interfere with the operation, security, or functionality of our website.

3. Product Information

We make reasonable efforts to present our products accurately, including product descriptions, images, available sizes, colors, materials, features, and pricing.

However, colors and appearance may vary slightly depending on your screen, device settings, lighting, photography, and the natural characteristics of materials.

Because leather and similar materials may have natural variations, minor differences in texture, grain, or appearance may occur where applicable.

Customers should carefully review the product description, available options, and Size Guide before placing an order.

If you have questions about a product, please contact us before purchasing.

4. Product Availability

Products and variants are subject to availability.

We reserve the right to discontinue a product or update available sizes, colors, designs, specifications, or other product options.

If an ordered product becomes unavailable after your order is placed, we will contact you regarding the available options, which may include an appropriate replacement where agreed upon or a refund.

5. Pricing and Currency

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise clearly stated.

Prices may change without prior notice. Price changes will generally not affect orders that have already been successfully placed and confirmed, except where correction is necessary because of an obvious pricing or technical error and permitted by applicable law.

Any applicable taxes, shipping charges, discounts, or other charges will be displayed during checkout before the order is completed.

6. Orders

When placing an order, you agree to provide current, complete, and accurate information, including your name, email address, billing information, shipping address, and other information reasonably required to process and deliver your order.

After successfully placing an order, you should receive an order confirmation at the email address provided during checkout.

An order confirmation acknowledges receipt of your order but does not prevent us from contacting you if additional information or verification is reasonably required.

7. Order Modification and Cancellation

If you need to modify or cancel an order, contact us as soon as possible at info@leatherlex.com.

Orders may only be modified or canceled before they enter processing or are prepared for dispatch.

We cannot guarantee that an order can be changed or canceled after processing has started.

Please review our Return & Refund Policy for additional information.

8. Payments

Full payment is required when an order is placed unless another payment arrangement is specifically displayed at checkout.

We accept the payment methods displayed and available to you during checkout.

Depending on eligibility, device, location, and browser, available payment options may include major credit or debit cards and supported digital payment methods.

All orders are processed in U.S. Dollars (USD).

Payment transactions are handled through third-party payment providers. Leather Lex does not directly store your complete payment card number or card security code.

For additional information, please review our Payment Policy.

9. Payment Verification and Fraud Prevention

We may review, hold, or cancel an order when reasonably necessary to prevent fraud, unauthorized transactions, or misuse of our services.

Additional verification may be requested where a transaction is flagged or where information provided during checkout cannot reasonably be verified.

If an order is canceled after payment has been captured, an applicable refund will be issued according to our refund procedures.

10. Shipping and Delivery

We currently ship customer orders within the United States only.

Products are manufactured and prepared for dispatch through our production and fulfillment operations in Sialkot, Pakistan.

Orders are typically processed within 1–2 business days.

After dispatch, estimated transit time is approximately 3–5 business days, resulting in an estimated total delivery timeframe of approximately 4–7 business days from the date the order is placed.

Orders are shipped primarily using FedEx.

Delivery estimates are not guaranteed and may occasionally be affected by carrier delays, holidays, severe weather, address problems, operational disruptions, or other circumstances outside our reasonable control.

Tracking information will be sent to the email address provided during checkout once it becomes available.

Please review our Shipping Policy for complete shipping information.

11. Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an error in your shipping information, contact us immediately.

We cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.

Additional costs resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by applicable law and where the error was not caused by Leather Lex.

12. Returns

Eligible products may be returned within 30 days of delivery.

Returned products must meet the eligibility requirements stated in our Return & Refund Policy, including applicable requirements concerning product condition, tags, and packaging.

For standard eligible returns, customers are responsible for return shipping costs.

Leather Lex does not charge a restocking fee on eligible returns.

Please contact us before returning a product to obtain return authorization and instructions.

13. Custom and Personalized Products

Custom-made and personalized products are generally non-returnable, except where they arrive damaged, defective, incorrect, or where otherwise required by applicable law.

Customers are responsible for reviewing and confirming customization information and measurements before submitting a custom order.

14. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or incorrect, please contact us as soon as possible at info@leatherlex.com.

Provide your order number, a description of the issue, and clear photographs of the product and packaging where reasonably necessary.

After reviewing the issue, we will provide an appropriate resolution in accordance with our Return & Refund Policy and applicable law.

15. Refunds

Approved refunds are issued to the original payment method.

After a refund is issued, it may take approximately 5–10 business days for the funds to appear in your account, depending on your bank, card issuer, or payment provider.

Leather Lex does not control processing times imposed by financial institutions after a refund has been successfully issued.

Please review our Return & Refund Policy for complete details.

16. Intellectual Property

Unless otherwise stated, website content belonging to Leather Lex, including our branding, text, graphics, website design elements, logos, and original content, is owned by or licensed to Leather Lex and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, sell, or commercially exploit our protected content without authorization, except where permitted by applicable law.

Third-party names, trademarks, or content remain the property of their respective owners.

17. User Content and Communications

If you submit reviews, feedback, photographs, comments, or other content to us, you confirm that you have the right to provide that content.

You must not submit content that is unlawful, fraudulent, abusive, infringing, malicious, or otherwise violates the rights of another person.

Any use of customer-submitted content for promotional purposes will be subject to applicable permissions and legal requirements.

18. Third-Party Services and Links

Our website may use or provide access to third-party services, including payment providers, shipping providers, analytics services, and other technology providers.

Our website may also contain links to third-party websites.

We are not responsible for the independent content, availability, privacy practices, or terms of third-party websites or services.

Customers should review the applicable policies of third-party providers where appropriate.

19. Website Availability

We aim to keep our website available and functioning properly, but uninterrupted or error-free access cannot be guaranteed.

We may temporarily restrict access to parts of the website for maintenance, security, technical updates, or other operational reasons.

20. Prohibited Uses

You may not use our website to:

  • Engage in unlawful or fraudulent activity

  • Violate the rights of others

  • Submit false or misleading information

  • Introduce malicious software or harmful code

  • Attempt unauthorized access to our website or systems

  • Interfere with website security or functionality

  • Scrape, copy, or exploit protected website content unlawfully

  • Attempt fraudulent transactions or misuse payment systems

We may restrict access or cancel transactions associated with prohibited or fraudulent activity where appropriate.

21. Disclaimer

We make reasonable efforts to ensure that information on our website is accurate and current.

However, website information may occasionally contain typographical, technical, pricing, availability, or other errors.

Where permitted by applicable law, we reserve the right to correct genuine errors and update website information.

Nothing in these Terms excludes or limits consumer rights that cannot legally be excluded or limited.

22. Limitation of Liability

To the extent permitted by applicable law, Leather Lex LLC will not be liable for indirect, incidental, special, or consequential losses arising solely from the use or inability to use our website or services.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

23. Privacy

Our collection and use of personal information are described in our Privacy Policy.

Our website may also use cookies and similar technologies as described in our Cookie Policy.

By using our website, you acknowledge that personal information may be processed as described in those policies and as permitted by applicable law.

24. Changes to These Terms

We may update these Terms from time to time to reflect changes to our website, products, business operations, policies, service providers, or applicable legal requirements.

When changes are made, the updated Terms will be published on this page and the “Last Updated” date may be revised.

Changes will apply prospectively as required by applicable law.

25. Governing Law

These Terms are governed by applicable laws of the United States and, where applicable, the laws of the State of Florida, without limiting any mandatory consumer rights that may apply to you under applicable law.

26. Contact Information

If you have questions about these Terms, an order, or our services, please contact:

Leather Lex LLC
1707 1st St
Bradenton, FL 34208
United States

Email: info@leatherlex.com
Phone: +1 772 765 7601
Support Hours: Monday to Friday, 9:00 AM to 5:00 PM (Eastern Time)

We aim to respond to customer inquiries within 1 business day.