Shipping Policy

Last Updated: October 7, 2026

At Leather Lex LLC, we aim to provide clear shipping information so customers understand where their orders are prepared, how long processing typically takes, and when delivery can be expected.

Where We Ship

Leather Lex currently ships customer orders within the United States.

Leather Lex LLC is a U.S.-based business headquartered in Bradenton, Florida. Our leather products are manufactured and prepared for shipment through our production and fulfillment operations in Sialkot, Pakistan.

Orders are dispatched directly from Sialkot, Pakistan to customers in the United States.

Order Processing

Orders are typically processed within:

1–2 business days

Orders are generally processed Monday through Friday, excluding applicable public holidays.

Processing may include payment verification, product preparation, quality checks, packaging, and preparation for carrier pickup.

Once your order has been dispatched, tracking information will be sent to the email address provided during checkout when it becomes available.

Shipping Carrier

Orders are shipped primarily via FedEx from our fulfillment operations in Sialkot, Pakistan to customers in the United States.

Carrier arrangements may occasionally vary where operationally necessary.

Estimated Delivery Time

Our estimated delivery timeframe for U.S. orders is:

Stage Estimated Time
Processing / Handling 1–2 business days
Transit After Dispatch 3–5 business days
Total Estimated Delivery 4–7 business days

Delivery estimates are stated in business days and generally exclude weekends and applicable public holidays.

These timeframes are estimates and are not guaranteed delivery dates.

Shipping Costs

We offer free standard shipping on eligible U.S. orders over $49 USD.

For orders below $49, any applicable shipping charge will be displayed during checkout before you complete your purchase.

The shipping charge displayed during checkout, if any, will apply to your order.

Order Tracking

Once your order has been dispatched and tracking information becomes available, we will send the tracking details to the email address associated with your order.

Please allow up to 24 hours after receiving your shipping confirmation for the carrier's tracking system to display updated information.

You can also use our Track Your Order page to check the latest available status of your shipment.

Cross-Border Shipping & Customs

Although Leather Lex serves customers within the United States, our products are dispatched from Sialkot, Pakistan. Shipments therefore travel internationally before delivery in the United States and may be subject to carrier and customs processing.

Customs processing may occasionally affect estimated delivery times.

Any shipping charges or other amounts collected by Leather Lex as part of your order will be displayed during checkout before the purchase is completed.

If any unexpected carrier or customs-related issue affects your shipment, please contact our customer support team for assistance.

Delivery Delays

We aim for an estimated total delivery timeframe of approximately 4–7 business days, including processing and transit.

Occasional delays may occur because of:

  • Carrier operations
  • Customs processing
  • Severe weather
  • Public holidays
  • Transportation disruptions
  • Incorrect or incomplete shipping information
  • Other circumstances outside our reasonable control

If your order has exceeded the estimated delivery timeframe, please contact us with your order number so we can review the available tracking information.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an error in your shipping information, contact us as soon as possible at info@leatherlex.com.

We will make reasonable efforts to update the information before dispatch. However, changes cannot be guaranteed once an order has entered fulfillment or has been transferred to the shipping carrier.

Lost or Missing Packages

If tracking shows that your package has been delivered but you cannot locate it, please first check the delivery location, surrounding area, and with other members of your household where appropriate.

If the package still cannot be located, contact us with your order number and tracking information.

Our customer support team will review the available shipment information and, where necessary, assist with the appropriate carrier inquiry.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, please contact us promptly at info@leatherlex.com.

Please include your order number, a description of the issue, and clear photographs of the product and packaging where applicable.

We will review the issue and provide the appropriate resolution in accordance with our Return & Refund Policy.

Returns & Refunds

Eligible products may be returned within 30 days of delivery, subject to the conditions stated in our Return & Refund Policy.

For standard eligible returns, customers are responsible for return shipping costs. No restocking fee is charged on eligible returns.

Please contact us before returning an item so we can provide the appropriate return instructions.

Business & Fulfillment Information

Leather Lex LLC
1707 1st St
Bradenton, FL 34208
United States

Manufacturing & Fulfillment: Sialkot, Pakistan
Customer Shipping Destination: United States
Primary Shipping Carrier: FedEx

Email: info@leatherlex.com
Phone: +1 772 765 7601
Support Hours: Monday to Friday, 9:00 AM to 5:00 PM (Eastern Time)

We aim to respond to customer inquiries within 1 business day.

Please note: Our Bradenton, Florida address is our U.S. business address. Products are manufactured and prepared for dispatch in Sialkot, Pakistan. Return instructions and the applicable return destination should be confirmed with our customer support team before mailing a return.