Shipping Policy

At Leather Lex, we believe in providing clear and accurate shipping information so customers know where their orders originate and what to expect before making a purchase.

Order Processing

Orders are processed within 1–2 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will begin processing on the next business day.

Once an order has been processed and dispatched, the customer will receive a shipping confirmation email with available tracking information.

Where We Ship From

Leather Lex LLC is a United States-based business headquartered in Bradenton, Florida.

Our products are dispatched from our fulfillment location in Sialkot, Pakistan, where our products are prepared and processed for shipment to our customers.

Orders placed through Leather Lex are therefore international shipments originating from Sialkot, Pakistan and delivered to customers in the United States.

This shipping origin is disclosed so customers clearly understand where their order will be dispatched from before making a purchase.

Shipping Carrier

We use FedEx as our shipping carrier for orders dispatched from Sialkot, Pakistan to customers in the United States.

Once an order has been processed and handed over to FedEx, customers will receive available tracking information by email. Tracking can be used to follow the shipment from dispatch through final delivery.

Estimated Delivery Time

Our standard estimated shipping timeframe is:

Order Processing: 1–2 business days
Estimated Transit Time: 3–5 business days
Estimated Total Delivery Time: 4–7 business days

Delivery estimates are calculated in business days and do not include weekends or public holidays.

International transportation, customs processing, severe weather, carrier disruptions, or other circumstances outside our reasonable control may occasionally affect delivery times.

Shipping Costs

Applicable shipping charges, including free shipping when offered, are clearly displayed during checkout before payment is completed.

Customers will not be charged undisclosed shipping fees after an order has been placed.

Customs and Import Charges

Because orders are dispatched from Pakistan to the United States, shipments may be subject to customs processing.

Any applicable shipping charges, duties, taxes, or other charges that Leather Lex collects from the customer will be clearly disclosed during checkout.

If any import duty or customs charge may be payable separately by the recipient, this will be communicated in accordance with the applicable shipping arrangement.

Order Tracking

Once your order has been dispatched, we will send you a shipping confirmation email containing available tracking information.

Please allow some time for the carrier's tracking system to update after receiving your tracking number.

Delivery Delays

Although we work to deliver orders within the estimated timeframe, occasional delays may occur due to customs processing, carrier disruptions, severe weather, holidays, or other circumstances outside our reasonable control.

If your shipment is delayed beyond the estimated delivery timeframe, please contact info@leatherlex.com for assistance.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible at info@leatherlex.com

We will make reasonable efforts to update the address before dispatch, but changes cannot be guaranteed after an order has entered fulfillment or has been shipped.

Lost or Missing Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please check around the delivery location and with other members of your household.

If you still cannot locate the package, contact us at info@leatherlex.com We will review the available tracking information and assist with the appropriate carrier inquiry.

Damaged Packages

If your order arrives damaged, please contact us promptly with your order number and clear photographs of the package and affected product.

Our team will review the issue and provide further instructions in accordance with our Return & Refund Policy.

Returns and Refunds

Shipping and delivery terms are separate from return eligibility.

Please review our Return & Refund Policy for information about return eligibility, return timeframes, return shipping costs, refunds, damaged or incorrect products, and return procedures.