Shipping policy

Shipping Policy

Last Updated: June 16, 2026

At Leather Lex, we are committed to delivering your orders in a reliable, transparent, and efficient manner. Please review the details below regarding our shipping process.

1. Shipping Coverage

We currently ship within the United States only.

  • International shipping is not available at this time.
  • Orders placed with non-U.S. addresses will not be processed.

2. Order Processing

Shipping Information Details
Order Cut-Off Time 2:00 PM (Eastern Standard Time - EST)
Processing Time 1–2 Business Days (Monday – Friday)
Transit Time 3–5 Business Days (Monday – Friday)
Estimated Total Delivery Time 4–7 Business Days

Additional Information

  • Orders placed after the daily cut-off time will be processed on the next business day.
  • Business days do not include weekends or public holidays.
  • Delivery times may vary during holidays or peak seasons.

3. Shipping Carriers

We partner with trusted logistics providers, including:

  • USPS
  • UPS
  • FedEx

Carrier selection depends on destination, product availability, and shipping requirements.

4. Shipping Costs

Free Standard Shipping is available on all orders within the United States.

5. Order Tracking

  • Tracking information is provided for all orders.
  • You will receive tracking details via email within 24–48 hours after shipment.
  • Tracking allows you to monitor delivery progress in real time.

6. Fulfillment Information

All orders are processed and shipped from our fulfillment facilities to ensure efficient delivery throughout the United States.

Orders are carefully inspected, packed, and dispatched to provide a smooth and reliable delivery experience.

7. Taxes & Duties

  • Applicable sales taxes are calculated at checkout where required.
  • No additional customs duties are typically expected for domestic U.S. deliveries.

8. Delivery Delays

Delivery times are estimates and may be affected by factors beyond our control, including:

  • Weather conditions
  • Carrier delays
  • High seasonal demand
  • Logistics disruptions

Please allow up to 15 days from the shipment date before reporting a missing package.

9. Damaged, Lost, or Missing Orders

If your order arrives damaged, incomplete, or is missing:

  • Contact us within 7 days of delivery.
  • Include your order number and supporting photos/videos if applicable.

Our team will investigate the issue and provide an appropriate resolution.

10. Delivery Requirements

  • We ship only to physical addresses within the United States.
  • PO Boxes may not be supported for certain products.

11. Return-to-Sender Policy

If a package is returned due to:

  • Incorrect or incomplete address
  • Failed delivery attempts
  • Customer unavailability

We will contact you once the package is returned to us and discuss available reshipping options.

12. Contact Information

Business Name: Leather Lex

EIN Number: 84-4327451

Address:
667 SW Bacon Terrace
Port Saint Lucie, FL 34953
United States

Email: info@leatherlex.com

Contact Us: https://leatherlex.com/contact

Customer Service Hours

Monday to Friday: 09:00 AM – 06:00 PM (EST)

Saturday and Sunday: Closed

Response Time: We typically respond within one business day.