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When will my order be handled?
Orders are processed within 1 to 3 business days (Monday to Friday, excluding public holidays)
Will I get a confirmation once I place an order?
A confirmation email is sent immediately after your payment is successfully completed.
Is it possible to cancel my order?
Orders can be cancelled before dispatch. please contact us promptly if you need assistance.
How long does delivery take within the USA?
Delivery within the United States usually takes 3 to 7 business days after dispatch.
Do you provide a tracking number for my order?
Once your order has been shipped, a tracking number will be sent to you via email.
What should I do if my order is delayed?
Please note that delivery times are estimated and may be affected by courier delays or other external factors beyond our control.
Who covers customs fees for international deliveries?
Any customs duties or import taxes are the responsibility of the customer.
What is your return window?
Returns can be requested within 14 days of receiving your order.
What condition must items be in to qualify for a return?
Items must be unused, in their original condition, and include all tags.
How soon will I receive my refund?
Refunds are issued within 5 to 10 business days after the returned item has been inspected.
Are delivery charges refundable?
Original shipping fees are non refundable unless the item is faulty or incorrect.
Which payment options do you accept?
We accept all major debit and credit cards via Shopify Payments and PayPal.
Is my payment information safe?
Yes, all transactions are securely encrypted and processed through trusted third-party providers.
Do you keep my card details on file?
No, we do not store your full card details on our servers.
